Still ("we," "our," or "us") provides a reflective digital space powered by artificial intelligence. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, website, and related services (collectively, the "Services").
By using the Services, you agree to this Privacy Policy.
Information We Collect
a. Information You Provide
- Account information (email address, login credentials).
- Optional profile information (if you choose to provide it).
- Reflections or text inputs you voluntarily submit within the app.
You are not required to provide personal details beyond what is necessary to operate the service.
b. Automatically Collected Information
- Device type and operating system.
- App version and crash logs.
- Basic usage metrics (such as session duration and feature interaction).
This data is used only for performance, security, and service improvement.
c. Payment Information
If you purchase subscriptions, payment processing is handled by Apple App Store or Google Play. We do not store full payment details on our servers.
How We Use Information
We use collected information to:
- Provide and maintain the Services.
- Generate AI-based reflective responses.
- Improve performance, stability, and safety.
- Detect and prevent misuse.
- Comply with legal obligations.
We do not sell personal data. We do not use your reflections to create advertising profiles.
AI Processing & Content Handling
Still uses artificial intelligence to generate reflective responses.
- AI responses are generated automatically.
- Reflections are processed to provide real-time outputs.
- We do not publicly disclose your reflections.
- We do not use your reflections for targeted advertising.
We may use anonymized and aggregated data to improve system quality and safety.
Data Retention
We retain personal data only as long as necessary to:
- Maintain your account.
- Provide the Services.
- Comply with legal requirements.
- Resolve disputes.
You may request deletion of your account and associated data at any time.
Data Sharing
We do not sell personal data.
We may share limited data with:
- Service providers (cloud hosting, analytics, customer support).
- Legal authorities if required by law.
- In connection with a merger or business transfer.
All service providers are required to maintain confidentiality and security.
International Transfers
Your data may be processed outside your country of residence. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs) for EU transfers.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data.
- Request correction.
- Request deletion.
- Restrict or object to processing.
- Withdraw consent.
- Request data portability.
To exercise your rights, please contact us using the details in Section 11.
Children's Privacy
Still is not intended for users under the age of 16. We do not knowingly collect data from children.
Security
We implement reasonable technical and organizational safeguards. However, no system is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance.
Contact
For privacy inquiries, contact:
Still Privacy Team
Email: —
Address: —